No Risk Photograph Restoration -
Free Advice Call 01825 740986

Enquiry

Restoring your old photos is easy with us, and it costs you absolutely nothing to see your photographs restored. If you are considering a restoration service please check carefully our restoration examples against those of other suppliers. Remember, if you ask us to restore a photograph and you are not happy with the result, you owe nothing and we’ll return your originals free of charge by tracked and recorded delivery.

STEP 1 (Your Details)
Complete the form

STEP 2 (Send us your photos)
Option 1 – Send us your digital or scanned images using the FILE UPLOAD facility at the end of the form. For scanning advice see below.
Option 2 – Send your photographs to us by recorded post including in the package your full contact details as extra security. We will make a high resolution scan of your photographs and the better the start point, the better the end result. See the contact page for our address.

STEP 3
We will quote to fully restore your photograph. If you are happy with the price quoted and ask us to proceed with the restoration, we will do the work and email a proof to you for your approval and happily make any adjustments you may require until you are completely happy with the result.

STEP 4
When you are totally happy with the restoration, you may purchase the restored file (our prices begin at just £18.50) and any prints or enlargements you may require. If you are not happy with the result, you owe us nothing. Your satisfaction is of the utmost importance to us.

Any photographs you send and do not proceed with restoration, are securely returned to you by Tracked 24 post with Signature, FREE OF CHARGE.

Scanning Advice

Many scanners have a default setting that ‘auto-enhances’ the image. When you scan your photo please TURN OFF ANY AUTO- ENHANCING OPTIONS and scan at a minimum of 600 dpi resolution if possible.

If in any doubt about this, please call us on 01825 740986 and we can explain further.

See below for advice on posting.

Postage Advice

If you send your photographs by post always send them by recorded post so that we will sign on receipt, carefully packed so that no further damage can occur. If you would like a tracking number so you can stay updated on your parcel’s location, then you can send by Special Delivery Guaranteed by 1pm, which can be done at the post office. Alternatively Tracked 24/48 with Signature, which are only available for home collections booked online. Always remove frames and glass unless doing so would risk further damage. Acceptable scans can be made through glass so if the picture is stuck please don’t try to remove it as you may make things worse. Use plenty of bubble-wrap or similar. Please also include all your contact details inside the package as a further security measure.

Completed orders are sent by Tracked 24 with Signature or other method by arrangement.

Work will normally be completed within 14 days of our quotation being accepted. If you have a deadline (birthday etc.) we can usually meet this as long as you make us aware before we send a quotation for the work.

Non-UK customers should use a traceable service or courier.

If you would rather deliver your photographs personally to us that is absolutely fine. All our details are on the contact page. Please call first on 01825 740986 to arrange an appointment at our office in Chelwood Gate.